We use FedEx for most deliveries. The FedEx shipping costs are as follows:
FedEx Ground: $15 (Please allow 3 - 7 business days for arrival)
FedEx Priority Overnight Tue - Fri for arrival before 10:30AM: $45
FedEx Standard Overnight Tue - Fri for arrival before 3PM: $35
FedEx Priority Overnight Saturday Delivery for arrival before Noon: $50 (Signature Required)

Unfortunately, due to FedEx limitations, we cannot offer Monday delivery. However, if you are in the South Florida area Monday delivery is possible. Please contact us at 954-462-0533 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  for more details.

We do not ship on the following holidays or the day after: Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Independence Day, and Labor Day.

Unfortunately, FedEx does not ship to PO BOX addresses.

We ship to Alaska and Hawaii without an additional fee. For shipping to Puerto Rico and Canada, please contact us Toll Free at 1-877-462-0533 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  for details.

Yes. House of Caviar and Fine Foods does have a branded delivery van. Please contact us at 954.462.0533 to make arrangements. FedEx shipping is also available locally in South Florida.

International shipping is possible depending on the products ordering. Please contact us for more details at Toll Free 1-877-462-0533 or email us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
For our EU retail customers, please visit our international site: www.bemka.be

If your order is $500 or more a signature is required. However, we recommend a signature for all orders. This is to prevent loss or theft of the shipment. House of Caviar and Fine Foods will not be held liable due to loss or theft on shipments without a signature.

We accept Visa, MasterCard , Discover and American Express. All credit card information is highly secured via SSL connection and is always encrypted. If you would like to place an order over the phone, please call us, Toll Free at 1-877-462-0533.

All House of Caviar and Fine Foods products are guaranteed to be fresh and of the highest quality.  All deliveries must be inspected immediately upon arrival and any claims must be made within 24 hours of receipt of package. Please keep all packaging refrigerated and intact for any returns. Credit will not be granted for discarded or partially consumed products. For more information, please contact us via email at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  or call us Toll Free at 1-877-462-0533.

ALL RETURNS MUST BE SHIPPED TO:
Bemka Corporation
House of Caviar and Fine Foods
Attn: Customer Refunds
2801 SW 3rd Avenue, Suite F11A
Fort Lauderdale, FL 33315

House of Caviar and Fine Foods has been shipping caviar and other fine foods for almost 30 years. We have perfected the shipping process by keeping all of our products in quality control rooms and temperature controlled walk-in refrigeration or freezer units. Specially designed Styrofoam containers with frozen ice packs will keep your shipment fresh for up to 48 hours, although you will receive your order overnight. We never use dry ice, as the gas dry ice emits can sometimes harm the quality of the product being shipped.

Contact our Customer Service Department immediately Toll Free at 1-877-462-0533. Any delay in contacting our Customer Service Department makes filing a claim more difficult. Please keep all packaging items EXACTLY as they arrived and refrigerated.